We offer free pickup during our regular business hours at our Port Coquitlam Warehouse. Once you checkout with the ‘pick up’ option, your order will be prepared and you will be notified when you can pick it up.
We offer affordable curbside delivery on all items shipping within Canada, with some exceptions. These exceptions will be noted with an "Oversize/Heavy Surcharge" on their product pages. Please go to the checkout page to get an estimate of the shipping fee.
Any additional services such as "lift-gate," "inside delivery," "re-delivery / re-consignment" and "warehousing or stocking fees," which are charged by the shipping company(s), will be the customer's responsibility; Rosewood does not take responsibility for any charges that incur as a result of additionally requested freight services.
Please note that our shipping partners may have difficulty delivering to remote areas. There will be additional cost charges in some cases. We will contact you to make special arrangements in such situations.